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Posts Tagged ‘Collaboration’

marshmallow test

“Just one more bite.”

“I need to get to the next level.”

“Sure, I will have another.”

“I just need to vent.”

These are just a few examples of that voice inside our heads that takes us from moderation and a healthy place to unhealthy behaviors leading to negative consequences.  We all, in some aspect of our life, deal with self-control issues.  It’s part of being human.

Discipline and denial lead to great things in life.”  – The life insurance sales legend, John Savage so eloquently advises on a complicated issue.  How can we obtain such a state of existence?  What is easy to do, is often as easy not to do!

The prefrontal cortex of a human’s brain (where self-control is based) is quite a bit larger in humans than in other mammals.  This means we are born with the ability to plan and even find ways avoid mistakes and solve problems. Of course, just like any other ability – some people have to work harder than others to achieve results or find ease in mastering one area of their life over another.

I remember hearing about “The Marshmallow Test” that came about in the 1970’s.  Psychologist Walter Mischel left children alone in a room with one marshmallow.  He told them that if they did not eat the marshmallow, they could have two later.  The kids who were willing to wait for the second marshmallow (delayed gratification) were followed throughout their lives and showed numerous positive life outcomes compared to the ones who could not wait and ate the first marshmallow.  We are not all born with an overabundance of self-control.

Here are seven strategies that you can use to help with your self-control issues:

  1. Be aware of your triggers and avoid them. Listen for that voice in your head and know your emotional trigger. You can train yourself to “flip the switch” by having a planned ahead of time as to your reaction when these things happen.  If your temptation is to take that extra bite, have an awareness of your trigger, (your automatic thought) and re-frame it. In other words, as you hear the trigger, you now say, “No thank you, I have had enough”.  Tempted to say something you should not, learn the trigger, it might sound something like, “they need to feel this” or “I probably shouldn’t say anything but…” Change that unproductive thought to, “Is this battle really that important?”
  2. Let go of control! It may seem like a contradiction but letting go of control of others can be a very healing exercise for you.  Being too controlling of others or situations is not healthy.  Relinquishing some of those controls can be vital for you and the other people involved.  Start out small – this cannot be solved overnight.  It will take a conscious effort on your part. Once again, the automated thought might sound something like, “I can do it better if I do it myself” or “They will screw it up”. Change that thought to, “It’s important I let them learn (or fail
  3. Understand your EQ (Emotional Intelligence). Truly get to know yourself.  Start to gain awareness of the impact of your words, actions and behaviors and the impact they have on others.  Ask questions of the people around you, even if you don’t want to hear the answers.  Once you are aware of your impact, you can begin to be able to respond appropriately.  Emotional Intelligence is listening to understand versus listening to respond.  Once you take time to understand the situation or the emotions, you can find the right response, leading to problem solving and relationship building.
  4. Create a plan. So, now you have self-awareness, but today you ate that extra bite, spent too much time on video games or crossed that line with a co-worker.  Everyone has a bad day.  Do not let one small setback ruin your whole plan.  Get back on the track, do not beat yourself up. In interpersonal relationships, recognize when you do need to take ownership and apologize.
  5. Learn to say NO. For some people this comes easy, but for others who have been trained from a young age to be compliant, it is very difficult to say no, even to the smallest requests.  Start by saying no to small requests from people.  There is no reason to explain or apologize – just say no.  You will realize that having this ability to say no is very freeing and reduces a lot of stress in your life once you truly learn how to do it. If no is not easy for you, practice saying things like, “Let me get back to you”, “Or, “Hmm, interesting, let me think about it” or “thank you, I have had enough”.
  6. Get an accountability partner. We all know that accountability drives results. Find someone you can trust and be open and vulnerable with and count on to help you versus judge you. This can be a friend, family member, or co-worker.  It might be someone with the same issues or goals. You will be able to help each other by communicating things that you might be struggling with.  It’s always nice to have someone in your corner.  An accountability partner will be sure to tell you what you need to hear, versus what you want to hear.
  7. Build your willpower. Knowing your “Why” versus simply focusing on the how, will be your guide.  Being mindful of why you want to do something is much more helpful when working towards a goal.  This will help to build up your willpower and have the courage to slowdown and stop unhealthy behaviors.  Many people say they want to lose weight, but often fail, but if an important event like a wedding or class reunion comes up, watch those pounds fall.  For me, it was the doctor trying to put me on medication that changed my eating habits.  Willpower means feeding your mind like you would your body!  Keep positive affirmations and people around you.  Knowing your why helps you see in pictures what can be.  This will help you stay emotionally attached to your goals.

In summary, self-control is a complicated issue. Decide ahead of time what your goal and strategy will be.  Write your plan down and refer to it often.  You could even strategically place signs around your house, to remind you of your goals. Never be afraid to get outside help such as counselling.

Life is short.  Start doing the things you want to do and being the person, you want to be now! Don’t wait for New Years Day for your resolutions, make it today.

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coffee breakThe blue dot keeps me on track and some of you know what I am referencing. I have tried all kinds of diets, but I finally dropped 25 pounds in a year on Weight Watchers on-line and have kept if off for two years. It is simple, all I have to do is get a blue dot every day.  And now, it would be easy to cancel and save the $19.95 per month but I might get comfortable and slowly see pounds creep up, so I get right back on the plan and work for my blue dot and it gets back on track.  The WW App acts as my weight management accountability partner.

Do you have an accountability partner? Someone you can share your day with, what went well, what worked, what did not work?  Someone to review a proposal with before you hit the send button?  Is there someone to brainstorm creative ways to keep in contact with your clients while they may be still on furlough? Find someone to partner with and will help hold you accountable to your goals.  I challenge you to find someone of “like mind” and set up a buddy system.

Nothing formal is required for your accountability sessions.  It could be text chats, phone calls here and there, virtual meetings, or getting a quick coffee together.  Together we are better is not a new slogan yet it really is true. Be sure you find someone who, like you is a leader and a life long learner. You become who you hang out with, so pick and choose wisely.

For additional sales improvement tips, check out our training options and keep checking this blog.  Happy selling!

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Roy Davis and Mary Anne Wihbey Davis

Mary Anne and Roy Davis celebrating award

Wiley announced that Dallas-based business Davis Success Solutions is a 2019 Diamond Award winning partner for Everything DiSC® and The Five Behaviors of a Cohesive Team®. This achievement is in recognition of the company’s continued commitment to improving organizational culture and teamwork.  Typically, this award is announced and given during the April MindLab Conference.  Due to current circumstances, the conference is rescheduled for October 2020 and award winners were notified in advance.

 

“We are proud to partner with Davis Success Solutions in their mission to enrich people’s lives by building better workplaces and high-functioning, cohesive teams,” says Susie Kukkonen, Vice President of Channels at Wiley. “We are honored to have them as an Authorized Partner.”

 

This is the fifth time the Davis Success Solutions has won the Diamond-level award.  The Diamond designation recognizes the Roy Davis’ commitment to building better workplaces with the help of Everything DiSC® and The Five Behaviors of a Cohesive Team® proven workplace assessment-driven solutions from Wiley.

 

Davis Success SolutionsAbout Davis Success Solutions
Davis Success Solutions (DavisSuccessSolutions.com) is committed to providing professional training solutions and resources with outstanding support. The company focus is delivering workplace performance improvements that align with the professional development goals of organizations and individuals. It has been that way since the beginning of Davis Success Solutions in 2004.  With his extensive management and training experience in various industries and professions, Roy Davis has a proven track record of helping organizations improve communication, processes, productivity and ultimately their profitability and efficiency.  Owner and president of Davis Success Solutions, Roy has almost fifteen years of experience using DiSC®-based tools. Roy Davis, in collaboration with his wife Mary Anne (Wihbey) Davis of Peak Performance Solutions, deliver client-focused solutions and engaging training to their customers throughout the United States and internationally.  Both are certified Everything DiSC® training facilitators and accredited facilitators for The Five Behaviors of a Cohesive Team®.

 

Roy Davis says, “I find my partnership with Wiley is an increasing factor in my business success.  Offering Everything DiSC® and The Five Behaviors of a Cohesive Team® training programs and profiles has been of great benefit to my customers as well. I look forward to similar success with the PXT Select® hiring and placement tool. I am proud to receive the Diamond award for three years straight [2017-2019] and for a total of five times.”

 

Peak Performance SolutionsAbout Peak Performance Solutions

Peak Performance Solutions (PeakPerformanceSolutions.com) is committed to “moving individuals to action” through training and advanced learning. Mary Anne (Wihbey) Davis is president and owner of Peak Performance Solutions.  She is an internationally recognized sales and management consultant and trainer.  Her company provides multiple business training and coaching options for her clients, including customized workshops.  Mary Anne is also the author of “The Sales Messenger: 10 Lessons for Sales Success in Your Business and Personal Lives,” which went into a third printing in 2018.

 

Mary Anne added, “Coordinating with Davis Success Solutions on Everything DiSC® and The Five Behaviors of a Cohesive Team® has allowed me to offer even more options to my client base.  Participating with Roy in the MindLab conferences and associated awards program, along with receiving Wiley certifications, have taken my company to a different level from when it was started in 1994.”

 

About Everything DiSC® and The Five Behaviors®

Everything DiscEverything DiSC is the leading suite of DiSC®-based workplace training and assessment solutions. These advanced applications combine online assessment, classroom facilitation, and post-training follow-up to create powerful, personalized workplace development experiences. With a global network of independent Partners, Everything DiSC solutions are used in thousands of organizations, including major government agencies and Fortune 500 companies.

 

The Five Behaviors of a TeamThe Five Behaviors of a Cohesive Team is the result of the partnership between Wiley Workplace Learning Solutions and Patrick Lencioni, author of The New York Times best-selling book, “The Five Dysfunctions of a Team”. This team development program improves team effectiveness and productivity through the understanding and application of The Five Behaviors: Trust, Conflict, Commitment, Accountability, and Results. This unique learning experience helps individuals and teams build effective work culture through communication and collaboration.

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It’s here! Since 2015 our team leaders have been asking for a way to drive the Cohesive Behaviors through their organizations.  Well, it’s finally here. The Five Behaviors of a Cohesive Teams now comes in the original team version whereby, the Team scores how they feel the interactions are collectively as compared to the behavior.  Now, we have the  new Personal Development option allowing the team member to rate themselves and learn in a team setting how to foster the cohesive behaviors together.  Both versions include behavior profiles, reports, and training.  Below are an image and a brief list of the gains from the team and personal development options.

Five Behaviors of a Cohesive Team Models

The Five Behaviors of a Cohesive Team Models

Team Development is for organizations trying to change team behavior in specific new or intact work teams.  In other words, you want to move the needle on objective data.

Personal Development helps identify tendencies and preferences related to each construct.  It is used to overcome barriers related to each construct so individuals can be more successful on teams.

  • Increase awareness of individual role and effect on dynamics of cohesive team model
  • Expand desired behaviors throughout the organization, whether or not utilizing teams
  • Empower an organizational culture of teamwork and collaboration

 

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Wiley announced the winners of their product sales awards at the April 24-26, 2019 MindLab Conference in Denver, Colorado (more photos from event).  Among the Diamond-level winners were Roy Davis (owner of Davis Success Solutions) and wife, Mary Anne (owner of Peak Performance Solutions).  Since both Davis’ are certified/accredited facilitators for Everything DiSC and The Five Behaviors of a Cohesive Team training options, their separate training companies are able to collaborate on delivering training workshops and seminars to their various customers.  Both Roy and Mary Anne Davis are also asked to speak on DiSC, leadership, and team-building topics at many association luncheons or dinners.  Additionally, Mary Anne is sought out as a sales/marketing speaker.  Roy Davis is also a popular speaker for career development topics.

Everything DiSC Authorized Partner

All award levels are based on sales of Everything DiSC and  The Five Behaviors of a Cohesive Team Wiley products lines.  The two highest awards Wiley gives are Diamond ($125K+ sales) and Emerald ($75K+ sales), which are celebrated at a special Authorized Partner evening of the MindLab event.  The Davis couple has won Diamond in 2018, 2017, 2015, and 2013.  They have won Emerald in 2016, 2014, and 2011.  Other Wiley awards levels include:  Ruby, Sapphire, Topaz (new for 2019), and Opal.  Many of the other awards have been won by Davis Success Solutions each year since Roy began his authorized partnership for the variety of DiSC profiles in 2005, shortly after staring his business in 2004.  The selection of Everything DiSC behavior profiles and associated reports includes:  363 for Leaders, , Management, Productive Conflict, Sales, Work of Leaders, and Workplace which can be for both personal and professional communication use.  The Davis’ began offering  The Five Behaviors of a Cohesive Team products and training in 2014 and PXT Select assessments and reports in 2017.

The Five Behaviors of a Team Authorized Partner

Working with Wiley to increase the training offerings of Davis Success Solutions and Peak Performance Solutions has been successful for both companies.  It has also been extremely beneficial to their clients as well.  Customer success stories have been published in Training and Development Magazine (an ATD publication) and as examples published by Wiley.  The Five Behaviors of a Cohesive Team success stories include AmerisourceBergen and City of Schertz.  Working with Southwest Business Corporation is an Everything DiSC success story (see also testimonial video).

PXT Select Authorized Partner

Peak Performance Solutions has been in the training business since 1994.  Roy Davis and Mary Anne (Wihbey) Davis’ companies have been co- facilitating workshops since 2004 for synergistic success, before the two independent company owners married in 2010.  Each company has other training offerings, besides those based on Wiley products, which are unique based on their individual expertise.  As well as their standard course offerings, both companies also offer customized training in each of their areas of expertise designed to meet their varied client needs.  For training outside their scope of knowledge, each training company may contract with other experts that they collaborate with, in order to insure customers get the best options to fill specific skill gaps within the client’s organization.

Davis Success Solutions

Peak Performance Soltuions

Check out their company websites or contact Roy Davis at Davis Success Solutions or Mary Anne Davis at Peak Performance Solutions to find out how they may help you with your training needs.

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5b_conflictOnce you have the foundation of vulnerability-based trust, you can start addressing the next behavior of cohesive teams, which is conflict.   Some people try to avoid conflict because it is emotional and at times physically gut-wrenching.  Whenever you bring people together, with different personalities, different ages, genders, etc. – these is going to be conflict!

 

Below is what one team leader had to say about using this program with her team:

“I have experienced the power of this program first hand.  It opened our team up for tough discussions, items we might have swept under the rug. It’s a process, but it is worth it.”

– Stacy Winsett, MS, SPHR, GPHR, SHRM-SCP, Senior HR Executive with a Fortune 500 Company

 

Conflict on teams does not have to be all negative.  Cohesive Teams engage in healthy conflict around ideas.  With healthy conflict, team members have the freedom to disagree with each other in unfiltered, passionate, and constructive debate about ideas instead of veiled discussions and guarded threats.

 

Below is what another team leader had to say about using this program with his team:

 “The 5 Behaviors program was a real eye-opener for our team.  We have a much better understanding of each other’s strengths and challenges, and we’re better equipped to work together with trust, transparency and radical candor to achieve a common goal.”

– Stuart McMahan, Vice President of  Provider Solutions Software Division with a Fortune 500 Company

 

Next, we will look at why commitment, is a layer in The Five Behaviors of a Cohesive Team model.

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meetingTired of the “rah, rah” let us hold hands type of team training?   Team building training has been around for a long time.  The environment has changed and technology has evolved. More than ever before, business leaders have become more aware of the need for better communication and collaboration.  At Peak Performance Solutions, we offer a fresh approach to team work, basic business skills training, and even computer training for your new team members.  Below are some of the start-up workshops we offer:

For more mature business teams, we offer additional in-depth team topics as well as advanced team courses.  We can also help plan team-building events.  Contact us if you need to discuss team-building options.

If you want to start working on developing better teams now, instead while waiting to arrange a training course, you might want to consider reading a few articles.  Here are a few to consider:  The 5 Stages of Team DevelopmentThe Impact of Adapting to Behavioral and Communication Styles for Your Business, 5 Characteristics of a Great Team and 7 Steps to Improve Collaboration on Your Team.  If you have the time, you may also want to check out The Five Dysfunctions of a Team book by Patrick Lencioni and ebook
Team Building Primer: A Start-up Guide for Developing Effective Teams, Committees, and Other Groups by Shirley Fine Lee.

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